FAQs

Can I bring a friend to the club to work out with me?

Yes, Anytime Fitness welcomes your friends and family to try out our club. However, GUESTS MAY ONLY USE THE CLUB DURING STAFFED HOURS. Please call ahead. A guest may use our facility one time for free (with a guest pass). You may pick up a guest pass at the club or call us to let us know you're bringing a friend. Guest passes may be used once per guest per year. Non-members are welcome to use our club once per month without a membership, but must pay a $20 guest fee. All guests must bring a valid Minnesota Driver's License. Out of state guests may be asked to pay a guest fee of $25.00.

What if I need help getting started with my fitness program?

Every new member is assigned an FREE orientation with a personal trainer. This orientation session is designed to orient you to the club and the equipment. Su Ying will be able to provide you with general information about the equipment, how to use it safely and what equipment will best fit your needs. Beyond that we recommend working one-on-one with her to really focus on you and your unique fitness goals. Su is an experienced and proven trainer who WILL GET RESULTS! You will find that you will reach your goals quicker and more effectively with her assistance. We are truly here to help you achieve your goals, and will go out of our way to accommodate you!

What should I bring with me to workout?

We provide changing rooms, showers, shampoo, body wash, hairdryers, and cubby lockers to store your belongings. You should bring your own towel and any other toiletries necessary. Leave your valuables at home.

What are my options for paying my monthly dues?

For your convenience, Anytime Fitness will electronically deduct (EFT) your monthly dues from either your checking account or credit card account. you may also choose to buy a pre-paid membership (which typically qualifies you for a nice discount). We accept all major credit cards.

I've lost my membership keycard. How do I get it replaced? How much will that cost?

There is a small fee for lost/stolen cards. Simply stop by the office and we'll be happy to replace it for you. It is important that you report lost or stolen cards IMMEDIATELY!!

I will be unable to use my membership for a month. How can I put my membership on "hold"?

You may "freeze" your membership at any time for up to 3 months once each year. After the 3rd month, your membership will automatically reactivate. You will need to visit the club or call Apex Management in order to "freeze" your membership. During the time your membership is "frozen," you will be required to continue to make payments. Time will be added to the end of your membership so no time is lost! You may contact ABC Financial at 888-827-9262.

All billing/account concerns can be handled by ABC Financial or the club manager. You may reach ABC Financial at 888-827-9262. We are here to meet your needs. Should you need further assistance please email us at MendotaHeights@AnytimeFitness.com.